FREQUENTLY ASKED QUESTIONS
Everything You Need To Know.
From sizing and shipping to returns and garment care, we've answered the questions we receive most often. If you still need assistance, our team is always here to help.
What size should I choose?
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Our garments are designed with a relaxed fit. Please refer to the Size Guide available on every product page before placing your order.
How long does shipping take?
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Orders are usually processed within 1–2 business days and delivered within 3–5 business days depending on your location.
Can I exchange my order?
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Yes. We offer easy size exchanges for eligible products. Please visit our Exchange Policy page for complete details.
How should I care for my garments?
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Machine wash cold inside out, avoid bleach, and do not iron directly on the print to maintain the fabric and artwork.
Do you ship across India?
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Yes. The Ivory House delivers to most pin codes across India through our trusted delivery partners.
How can I contact The Ivory House?
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You can reach us anytime through our Contact page or email us at support@theivoryhouse.com. We usually respond within 24–48 business hours.